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Merchant Service

Glossary - U

Merchant Services Terms Glossary

These terms occur frequently in both the merchant services industry and on our website.

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Glossary Terms


UL 291 Safe

UL 291 is directed at the construction and security of the ATM. Their are two types, one is Business Hours (BH) and the other is the 24-Hour Level-1 safe. Both must withstand attacks from someone trying to rob the currency or alter the records. Both also have enviromental and endurance requirements.

The metal of a Business Hours (BH) safe is not as thick as that of a Level-1. Business Hours security containers must withstand forceful attacks on the seams and door openings of the container. The attacker may uses wires, lines, chisels, pry bars, and wrenchs to try to gain entry or remove the currency. Attacks that are quite are allowed to take 5 minutes. Loud Attacks are allowed to take 2 minutes.

The steel that the security container is constructed of in a Level-1 Safe should have a tensile strength of 50,000 psi. Entry from the customer access panel into the currency area should resist attacks using wires, hooks, pry bars, backsaw blades, and certain other tooling that may be concealed in clothing for up to 30 minutes. Attacks on the other protions of the security container may be made using picks and portabled electric tools such as drills and grinders it shall resist attacks from such tools for up to 15 minutes.


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