General

Even though online transactions and face-to-face payment options have been gaining ground, there are many companies that still depend on making phone payments. Whether it is for booking appointments, receiving deposits, paying invoices, or processing orders, making phone payments continues to be an easy way for businesses and consumers to make payments. It is simple…

There is always a busy period in any business enterprise. This could either be holiday seasons, peak travel times, back to school seasons, and even annual sales that result in higher customer traffic which provides more chances of generating revenue. The readiness of the payments system before things start heating up in the business will…

Almost every businessman understands that after accepting credit card payments from customers, the money does not immediately end up in his bank account. The transaction requires what is called batch processing, which refers to the time at which the funds will be sent to the merchant’s bank account. Knowing about batching may help you with…

For nonprofits, donations don’t have to be big to matter. No matter if you get $10 or $1,000, that donation process will determine if the donation happens at all and if the person will donate again in the future. Current payment solutions can help nonprofits make their donors’ lives easier, receive more regular donations, and…

When discussing payment processing, many business owners tend to look at just one issue: fast and safe payment processing. However, the modern payment solutions are far from mere processing. With the right approach to choosing payment processing, you can not only increase the efficiency of payment processing but also improve the overall customer experience. In…

There are few things as uncomfortable as informing a client that their credit card was denied. Most will think that this happens because the customer does not have enough balance on his or her account; however, this is not necessarily true. There are many factors that may lead to this happening, and most of them…

It’s fantastic to reach new customers by selling at trade shows, fairs, farmers’ markets, and other pop-up events. However, even if your merchandise and sales technique are top-notch, it’s your payment system that either creates the best possible shopping experience for your customers or ruins it completely. Modern consumers want convenient and secure options for…

Starting a new venture entails an extensive list of things to do, and one of the major things on the list involves taking payments. The modern consumer expects to pay using a credit card, a debit card, or any other digital wallet, making payment processing almost mandatory for every business. It is therefore crucial to…

Chargebacks are often attributed to cases of fraud by many business owners. Even though fraud may be true in some cases, there are many instances of chargebacks that arise from an issue far simpler; customer misunderstanding. Incomplete return policies, late replies, and surprises on the bill have caused many customers to approach the credit card…

Every Great Customer Experience Ends at Checkout The checkout stage is the last customer touch point and it makes the most lasting impression. Even if everything before was superb in terms of product quality and service, a bad payment process can leave a sour taste in the mouth of a potential repeat visitor. Smooth, fast…

Don’t Sign Until You Understand the Fine Print Payment processing is a serious choice for any business, but many merchants pay attention only to processing rates while ignoring their contractual obligation. Even though pricing matters, the terms of your merchant service agreement can affect your business for years to come. Think about all the details…

Internal Fraud Is More Common Than You Might Think For many entrepreneurs considering payment fraud, what usually comes to mind is stolen credit cards and hacking by cybercriminals. What most people fail to realize is that perhaps the greatest danger lies within the company. Although the vast majority of the employees are trustworthy, the presence…