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There are few things as uncomfortable as informing a client that their credit card was denied. Most will think that this happens because the customer does not have enough balance on his or her account; however, this is not necessarily true. There are many factors that may lead to this happening, and most of them…

It’s fantastic to reach new customers by selling at trade shows, fairs, farmers’ markets, and other pop-up events. However, even if your merchandise and sales technique are top-notch, it’s your payment system that either creates the best possible shopping experience for your customers or ruins it completely. Modern consumers want convenient and secure options for…

Starting a new venture entails an extensive list of things to do, and one of the major things on the list involves taking payments. The modern consumer expects to pay using a credit card, a debit card, or any other digital wallet, making payment processing almost mandatory for every business. It is therefore crucial to…

Chargebacks are often attributed to cases of fraud by many business owners. Even though fraud may be true in some cases, there are many instances of chargebacks that arise from an issue far simpler; customer misunderstanding. Incomplete return policies, late replies, and surprises on the bill have caused many customers to approach the credit card…

Every Great Customer Experience Ends at Checkout The checkout stage is the last customer touch point and it makes the most lasting impression. Even if everything before was superb in terms of product quality and service, a bad payment process can leave a sour taste in the mouth of a potential repeat visitor. Smooth, fast…

Don’t Sign Until You Understand the Fine Print Payment processing is a serious choice for any business, but many merchants pay attention only to processing rates while ignoring their contractual obligation. Even though pricing matters, the terms of your merchant service agreement can affect your business for years to come. Think about all the details…

Internal Fraud Is More Common Than You Might Think For many entrepreneurs considering payment fraud, what usually comes to mind is stolen credit cards and hacking by cybercriminals. What most people fail to realize is that perhaps the greatest danger lies within the company. Although the vast majority of the employees are trustworthy, the presence…

Give Customers the Freedom to Pay Their Way The buyers today look for convenience to an extent which was unheard of in previous years when it came to purchasing something. Although credit/debit cards were the preferred medium of payment, consumers now prefer payment through digital wallets, contactless cards, payment links or bank transfers. Using limited…

Why Getting Paid Faster Matters Every firm needs good cash flow. When you are paying salaries, buying stock, and taking care of other costs associated with operations, having easy access to money becomes an important thing for you. That is why a lot of firms are opting for payment processing services that provide funding within…

EMV Chip Cards Are Still Important EMV cards may be old-fashioned technology, yet they remain essential in terms of payment security. If you operate a business which supports payments made using credit card in person, then getting to know more about EMV technology will definitely minimize risks of frauds. The EMV card is a credit…

Is Your Payment System Holding Your Business Back? Since technology evolves rapidly, payment processing is not an exception. What worked for you a few years ago might now fail to satisfy both your business and client’s needs. If you use old hardware or outdated software, this may be causing you losses in terms of time,…

Your Payment Data Is More Valuable Than You Think All payments your company makes say something. Not just about your income but about customer tendencies and behavior, about market trends, and even about how well your company performs as a whole. However, most entrepreneurs see only the total amount of sales and do not use…