Words from Our Customers

Gopher Roofing

Sarasota, FL

I am really enjoying the ease of taking credit cards thru our Droid operated cell phone with Roampay. Its simple and is saving us money on having the maintenance of a office run machine and merchant fees.

Set up was easy and the swiper is simple to use. The guys are able to run the card thru after they finish a job and I get a copy of the receipt within minutes, knowing that it has transacted properly, the customer also get a copy. Its perfect for us.

Thanks for offering this to our company,
Jennifer Ackerland
Owner

Frivolous Studio

Bellevue, WA

I want to thank you for the EXCELLENT customer service. It's really heard to find these days! I'm so happy I was able to talk to a real person and not a recording and you handled the issue right away. I was hesitant to take credit cards for my business but now I know I'm in great hands!

Thank you again,
Shannan King
Owner

Grimm's Stonecrab Inc.

Everglades City, FL

Merchant Services has made it so easy for our company to provide reliable and safe transactions for our customers. Anytime I need information or a quick fix Adam is right there in a timely manner to help out. Setup was easy and I know my customers information is safe. Their online application to capture cards cut my time in half easily entering my credit info.

Thanks Again,
Justin Grimm
Manager / Shipping Department

Hawk's Prairie Casino

Lacey, WA

It has now been just over one year since we began our working relationship. In fact, your company was one of the very first service vendors that tracked me down and made the trip from Seattle to become acquainted with the prospective needs of Hawk's Prairie Casino. In the months that followed, everyone I met from your company worked hard to understand our needs and present us with equipment fact sheets, recommendations and competitive bids.

Once we selected a product, the real work began. Having your people here on site showed us the level of professionalism and dedication MerchantService.com brings to a project. First you presented us with a solid simple POS System, then provided the technical and vocational know how to put the system into immediate use. Your service techs were and have continued to be available whenever we call for explanations or backup. By the way, the system is extremely versatile and has provided us with a fast and solution for our restaurant.

Our experience as business partners has been and continues to be excellent and I look forward to continuing the relationship.

Christopher B. Buitron
General Manager

McClain's Old Florida Gourmet

Sarasota, FL

I cannot believe it has been a year since your company walked into our door and started saving McClain's money. Thank you for the great service, honest and prompt attention and support as our business partner. It is so nice to know that you are always making sure we have the best rates available and support for our store.

Our business on the wholesale side tripled last season and we hope to see this in our retail stores this season.

Thanks again,
Kelly L. Abercrombie
Owner

Unique Designs

Sarasota, FL

Earlier this year, we were becoming very dissatisfied with our current credit card processing company with Sun Trust. On May 15, 2006, one of your account managers came into my store Unique Designs. She walked through the store before approaching the service counter to talk with me. This was very impressive of a sales representative to do such to get an idea of what type of business I have so to build a relationship.

From our meeting her knowledge about the process, equipment, and rates were unsurpassed. The most important aspect of this meeting was how she was able to explain the process by examples instead of processing jargon. It is such a great feeling to have the feeling the sales representative has your business interest in mind.

When the time came to set up the equipment, once again she was there with her knowledge. From setup to the training on the machine, she made it easy to understand and to know how to use the equipment, She even assisted on the first transaction which really impressed me. For a sales representative to do such shows a company with a heart. And that is a company worth doing business with.

This was a smooth transition from Sun Trust Processing to your company. The ease of the transition was due to your sales representative's understanding and knowledge. She is truly an asset to your company. A true example of the excellence of a great sales representative for the company and herself.

Sincerely,
John Sharples
Owner

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